Management platform redesign
The platform was the company's central operating system: counterparties and partners, the catalogue of products and services, orders, technical configuration and billing in one place. Several hundred people across four departments worked in it, and each of them came to the same system for something entirely different.
My scope
- an enterprise-class system, over 100 screens
- large volumes of processed data and a deep structure of dependencies between objects
- four departments, each with its own processes and paths
- analysis of user behaviour and business goals
- personas for each of the four departments, along with their main flows
- information architecture for the whole system
- complex B2B processes simplified into predictable paths
- separate paths and product dashboards for the four departments
- two-factor sign-in
- wireframes, prototypes and the final design
- a design system from scratch: variables, styles, components, with documentation
- a new logo and brand guide
- close, agile work with the Product Owner and the development team
NDA means I cannot publish the materials. If you would like to hear more about this project, let me know.











